Billing FAQ

  1. Do you include tax in your prices listed on the website or quotes?
  2. I'm based in Australia, why is GST added to an invoice in USD currency?
  3. Can I pay in advance for a block of credits?

 

 
 

1. Do you include tax in your prices listed on the website or quotes?

As an Australian company the only tax we apply is GST to those purchasing from Australia. Our prices on the website exclude GST. Our tax invoices for Australian customers include GST.

 

2. I'm based in Australia, why is GST added to an invoice in USD currency?

In Australia legally GST must be collected on all sales, even those charged in a foreign currency. Please about our tax policy to learn more.

3. Can I pay in advance for a block of credits?

Yes, head to the pricing page to learn more about pre-purchasing credits.

 
Questions?

If you have any questions or problems, please feel free to contact our sales support who will be glad to assist.