We are a fair and equitable organisation and want our customers to be happy with their purchase so we give comprehensive pre-purchase support:

  • Free evaluation of our APIs so you can test that they will work for you.
  • Full technical support for evaluations so that we can help you solve any problems you have before you buy.
  • Full access to documentation, video tutorials and forums to help you learn what you need to know quickly.
  • 14 days grace for failed payments.

Still, every now and again, a customer asks for a refund. Since our billing “pay as you go” as you are charged per operation and you can cancel your subscription at any time we therefore do not offer any refunds.

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If you have any questions or problems, please feel free to contact our sales support who will be glad to assist.