Refund Policies

Refunds

We are a fair and equitable organisation and want our customers to be happy with their purchase so we give comprehensive pre-purchase support:

  • Free evaluation of our APIs so you can test that they will work for you.
  • Full technical support for evaluations so that we can help you solve any problems you have before you buy.
  • Full access to documentation, video tutorials and forums to help you learn what you need to know quickly.
  • 14 days grace for failed payments.
 

Still, every now and again, a customer asks for a refund. Since our billing "pay as you go" as you are charged per operation and you can cancel your subscription at any time we therefore do not offer any refunds.

 
 
Questions?

If you have any questions or problems, please feel free to contact our sales support who will be glad to assist.